FAQ

The most frequently asked questions and answers about Pumps & Valves.

Following the decisions of the consultative committee of Belgium’s various governments on Friday 3 December, we are pleased to inform you that nothing is changing in terms of trade fairs, which will go ahead as planned.

TRADE PROTOCOL

Trade fair activities are covered by the trade protocol. This means they are equivalent to the activities at shopping centres. This is entirely justified, because trade fairs are also marketplaces where trade is conducted. The only difference is that they are temporary. Trade fairs offer various shops that follow roughly the same rules. That is why they have been subject to the trade protocol since the start of the coronavirus pandemic.

REGIONAL

Our regional trade fairs are holding up nicely and doing very well.

They bring you, the exhibitor, closer to your target audience and they get visitors in touch with the right regional partners for their needs.

The various trade fairs we have organised recently reflect this trend and prove that quality trade fairs have been held safely over this COVID-19 period.

Visitor registration and many other measures have also given trade fairs organisers far more control over the flow of visitors and the expected visitor numbers, so that instant adjustments can be made.

COVID-19

As the organiser of Pumps & Valves, Maintenance and M+R of 23 & 24 March 2022 we take the current COVID-19 situation very seriously. The health and well-being of our exhibitors, visitors and employees is our highest priority. This has been the case from the start of the pandemic and continues to be the case now, more than ever.

We can assure you that there is no need to worry. You and your stand personnel can participate in Pumps & Valves, Maintenance and M+R in all safety.

In line with the latest government decisions of 26 November and 3 December 2021, we have also taken a number of additional measures in addition to the existing rules. We list the main measures below:

  • Access will be subject to the presentation of Covid Safe Tickets (CST) to be checked against identity cards.
  • Exhibitors without a Covid Safe Ticket (CST) must take a COVID test on site before entering the trade fair. An on-site COVID-19 test centre will be operational during the entire exhibition.
  • Face masks will be mandatory at the trade fair when moving around.
  • A safe distance must be respected where necessary.
  • There will be sufficient ventilation and permanent monitoring of C02
  • Hand sanitisers will be provided throughout the exhibition.
  • Each exhibitor will receive a free sanitiser pack at the stand.
  • Hospitality and catering: food and drink can only be consumed while seated until 11pm. However, visitors can taste or sample products while standing.
  • We use modern technologies such as the Visit-Connect app and the SmartBadge to ensure a safe exchange of contact details and information with your visitors.

A complete overview of all measures is available on our website which always offers the most recent information about our trade fair.

YES, WE CAN

We would like to emphasise again that exhibitions can still take place following the Belgian government’s latest decisions of 26 November and 3 December 2021. Of course, we will continue to monitor all developments very closely.

Our aim is to organise a safe and successful trade fair together with you. We will also share this via our communication channels. In addition to paying the necessary attention to safety, we will also emphasise the wide range of quality exhibitors, interesting content programme, mandatory online registration and many other topics that clearly show this is a must-attend event.

We have seen that visitors continue to trust us and keep visiting our trade fairs. In fact, our exhibitors and partners have expressed the same or even higher satisfaction levels now than after previous editions.

Visitors are also taking more time to meet their specific needs. This sometimes results in slightly fewer, but better quality visitors.

We continue to monitor the situation closely and provide regular updates. We also advise you to keep an eye on the Belgian government’s announcements here: https://www.info-coronavirus.be/en/?_cldee=aW5mb0B0b3VyLXRheGlzLmNvbQ%3d%3d&recipientid=contact-ec1670470c85e811813a70106fa7b041-db3e413d1e564c36b3e21a7209c36e26&esid=74c21945-b358-ea11-a811-000d3a27b751

Pumps & Valves on 23 and 24 March 2022: a unique combination of three trade fairs taking place together for the first time

On 23 and 24 March 2022 not only is Pumps & Valves (halls 1, 4 and 5) being organised together with Maintenance (halls 1, 3 and 5). With all the fair calendar changes, we have also arranged the M+R (measuring and control technology for the process industry) trade fair for hall 2 at Antwerp Expo. This means we can offer visitors from the various process and maintenance sectors a fantastically large range of technological solutions. 400 exhibitors will ensure a richly filled Antwerp Expo.

New: besides key sectors such as oil, gas, chemicals, food and drinks, water, energy, utilities, metal … Hydrogen will also be a topic for the first time at this triple event on 23 and 24 March 2022. You will be receiving more info about this in a next communique.

New update 

We are planning a new update for you by Thursday 20 January 2022 at the latest.

Should you have any questions in the meantime, please do not hesitate to contact us.

For specific questions about logistics, assembly and your order you can email: operations.be@easyfairs.com

Thank you for your trust and we wish you every success at Pumps & Valves, Maintenance and M+R of 23 & 24 March 2022. Together we will make it a very successful edition!

Dieter Wilssens

Group event Director

 

Yes. Connect to the “Antwerp Expo” network.

Yes. At the entrance of Pumps & Valves there is a guarded cloakroom where you can leave your things for a fee. Don’t forget to pick up your stuff at the end of your visit. The cloakroom closes at the same time when the event closes.

Furthermore, the same rules apply as in all public places: do not leave anything unattended or the security picks it up. And watch out for your things: we are not responsible for theft or damage.

Yes. You can find catering points throughout the exhibition halls. During your visit, enjoy a break with breakfast, lunch, snacks, …

Yes. By showing your visitor badge you get back in quickly.

Have you lost something and are you still in Antwerp Expo? Then sign up at the Easyfairs Business Point. Are you back home already? Then contact us via marketing-pva@easyfairs.com.

OUR COMMITMENT TO YOUR SAFETY
Your safety has always been one of our top priorities, and now more than ever. Our events and venues are doing everything to be the cleanest and safest places to meet and do business.

Cleaning & Hygiene

Disinfection
All surfaces at an Easyfairs event are treated with hospital-grade disinfectants.The most frequently touched surfaces will be disinfected at regular intervals. Electrostatic spraying technology ensures the highest standards of hygiene.

Hand hygiene
Hand sanitiser stations will be available everywhere on the exhibition floor and in common areas such as seminar theatres. Please make good use of them! Disposable gloves are available.

Smart Badge contactless technology
The best way to stay safe at an event is by using our Smart Badge, which requires no physical contact and guarantees a 100% safe event experience. You will receive your Smart Badge at the entrance after having scanned the barcode on your printed voucher or mobile device. Thanks to the embedded NFC chip you can use your badge throughout the event to gather product and stand information with a swipe of your badge. At the end of the day you receive all collected information via email.

Cashless payment
To protect your personal health and safety, we only accept cashless payments at Easyfairs venues.

Food & Drinks
You can still purchase food and drinks at our events and venues. For your safety, they are provided in prepacked servings, to eliminate the risk of infection. We kindly ask you to use the hand sanitisers available at catering points before eating and drinking.

Partnership SGS

Easyfairs has entered into a partnership with
SGS, the world’s leading inspection, verification,
testing and certification company.
Concret, they will develop a control and
monitoring program to ensure the enhanced
safety, hygiene and disinfection protocols on
the events and in the venues.

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Ventilation

We provide the necessary CO2 meters in all
our halls and ensure adequate ventilation.

Personal protection & detection

Face masks
We kindly remind you that face masks are obligated at our events. We encourage you to bring your own, but event staff will be on hand to provide one if you forget!

Plexiglass shields
Plexiglass shields will be installed at registration desks, information points, catering points and all counters staffed by team members throughout the event floor.

Physical distancing

Social Distancing
We kindly request that you maintain a distance of at least 1.5 metres from other people. This social distancing rule will be adapted according the local safety regulations. Clear signage and floor stickers will help you respect this distance.

Maximum capacity in conference rooms
Conference areas will also allow for social distancing, with 1.5 metres between chairs. This means there will be limited capacity, so please arrive early. Some chairs may be marked as unavailable. Please respect this instruction and do not move the chairs.

Elbow bumps replace handshakes!
Handshakes are “on hold” for the time being! We know this is tough, as a handshake is the natural form of business greeting. We suggest you greet with an elbow bump. Alternatively, a nice “air kiss” is a friendly way to greet. A simple wave or a thumbs-up will also do nicely. So long as the greeting is without physical contact … feel free to use your own style. Staat niet in NL tekst

Avoid physical contact
No hand shaking or kissing

Stay home if you feel ill
Finally, as much as we want to see you at our events, we kindly ask you to respect everyone’s health and safety. If you feel at all ill – including mild cold symptoms or a high temperature – please stay at home.
Thank you for observing these rules – stay safe and we hope to see you soon at one of our events!

Prepare online
By consulting our website you’ll be able to make your visit as efficient as possible. You can use the exhibitor catalogue and content programme to plan which companies and products you would like to see, and which seminars to attend.  We kindly advise you to plan ahead so you can arrive on time for any seminars, as places may be limited due to social distancing measures.

One-way only aisles
One-way-only aisles will help to manage traffic and minimise crowding. They will also make it easier for you to respect the social distancing rules and avoid crossing the paths of other visitors.

Directional walkways
On paths where there is enough room for people to walk in both directions, please keep to your side as indicated by the directional arrows.

Registration timeslot
At selected events, registering for a pre-determined time slot will be required. This way we can ensure compliance with crowd density standards, while saving you time.

Crowd density standards
To ensure appropriate physical distancing during Easyfairs events we will monitor the number of people attending our event locations, in accordance with local government guidelines.

Thank you!
Thank you for respecting these rules.

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Pass on your questions and the Pumps & Valves team will contact you as soon as possible.