Krohne Belgium N.V.

In the position as a Service Technician, you will perform work at the request of the customer for the commissioning, assembly, repair and maintenance of delivered appliances/equipment. Your work at the customer meet the quality standard set by KROHNE, not only on a technical level, but also in your contact with the customer. Furthermore, you will be involved in:
– Writing accompanying service reports for proper handling after each customer visit;
– Frequent contact with your colleagues in the field and in the office in order to achieve a correct settlement.

In the position of Outside Sales Engineer, you and your team will ensure that targets are met. You have proactive contact with customers, but also internally within the KROHNE group with our product specialists, planning and engineering departments.

On a daily basis, you advise customers both by telephone and in writing about requested products, prices, payment options, special sales promotions and services. You inform them about delivery deadlines
delivery capacity and handle any complaints. You also calculate sales prices with ease and prepare quotations. You assess enquiries and orders with corresponding specifications and take care of the timely processing of quotations. It is therefore useful if you have organizational skills, can set priorities and recognize pitfalls.
prioritize and recognize pitfalls. Of course, you are also in face-to-face contact with customers, which you plan yourself. You work with a large existing customer database and prospecting.

In the position of Inside Sales Engineer, you will ensure, together with the Outside Sales Engineer, that targets are met. You have proactive contact with customers, but also internally within the KROHNE group with our product specialists, planning and engineering departments.

On a daily basis, you advise (internal and external) customers both by telephone and in writing about requested products and services. You assess requests and orders with corresponding specifications and ensure the timely processing of quotations. You are also primarily responsible for coordinating our customers’ enquiries and orders in a specific region. It is therefore useful if you have organizational skills, can set priorities and recognize pitfalls.